Shipping policy

Shipping Policy

Most orders are shipped within 3 business days. All orders are shipped via USPS, DHL, FedEx, UPS or comparable national or international carrier. Processing time of your order can vary from 3-14 days depending on product availability. We do not ship to addresses outside the USA. Additional charges may apply depending on weight. We will notify you of any additional charges before shipping. When calculating actual ship date, please do not count Saturdays, Sundays or Federal Holidays. DHL will not ship to P.O. Boxes. Please include a complete street address for all orders.

Billing Policy

We accept Visa, MasterCard, Discover, and American Express. All online orders are processed through 128 bit SSL encryption to protect your credit card information during your online transaction. All prices and figures are listed in US Dollars or in the local currency where available.

Contacting the Website

If you have comments or questions about any of our policies or our website, please contact us. For information about your payment or order, please contact us at (615) 895-9830 during office hours (8am – 4pm CST).

Our mailing address is:

ICEJ USA
PO Box 332974
Murfreeboro, TN 37133
USA